Sumedhas Tech Solutions Pvt. Ltd. | Windchill Implementation Project

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Overall Satisfaction

How satisfied are you with the overall quality of the software development services provided? * Very satisfied satisfied Neutral Dissatisfied Very dissatisfied

Would you recommend our software development services to others? * Yes No Maybe

Please specify the reasons *

Project Management & Delivery

Was the project delivered on time? * Yes No

How would you rate the responsiveness of our team during the project? * Excellent Good Fair Poor Very Poor

How clear was the definition of the project scope at the beginning of the engagement? * Very clear Mostly clear Somewhat unclear Very unclear

If the scope was unclear, what aspects needed more clarification?

How well did the initial project scope align with the final deliverables? * Perfect alignment Mostly aligned Somewhat aligned Poorly aligned Not aligned at all

If there were differences, what were the main factors that led to changes in the scope?

How well did we manage scope changes or project adjustments? * Very well Well Neutral Poorly Very Poorly

Was the final deliverable in line with your expectations? * Exceeded expectations Met expectations Below expectations

Communication

How would you rate the clarity of communication from our team? * Excellent Good Fair Poor Very Poor

Did you feel well-informed about project progress throughout the development process? * Yes No Partially

Were your concerns and inquiries addressed promptly and adequately? * Yes No

Please specify your concerns

Technical Proficiency

How would you rate the technical expertise of the development team? * Excellent Good Fair Poor Very Poor

How well did the development team understand your project requirements? * Completely Mostly Somewhat Not very well Not at all

Were there any technical challenges that affected the project timeline or deliverables? (Please describe)

Quality of Deliverables

How satisfied are you with the quality of the code and product delivered? * Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied

Were there any significant bugs or issues with the delivered product? * None Minor Moderate Major

Please describe

How would you rate the quality and completeness of the documentation provided for the project? * Excellent Good Fair Poor Very Poor

What could be improved or added to the documentation to better meet your needs?

Training

How satisfied are you with the training or knowledge transfer provided for the delivered solution? * Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied

What additional training or resources would have been helpful?

Customer Support

How would you rate the level of post-project support provided by our team? * Excellent Good Fair Poor Very Poor

Were you satisfied with the documentation and training provided (if applicable)? * Yes No

Please let us know the improvement suggestions

Cost and Value

Do you feel that the service provided was worth the cost? * Yes No

Please specify the reason

How would you rate the overall value for money of the services? * Excellent Good Fair Poor Very Poor

Suggestions for Improvement

What could we have done differently to improve your experience with our services?

Are there any additional services you wish we had offered?

Future Work

Would you consider working with us again in the future? * Yes No Maybe